FAQs

Generals

Why choose pouching?
  • More flexibility for your unique needs.
  • Lower prices to fit your budget.
  • Better quality to protect your products.
  • Faster turnaround to meet deadlines.
What is your minimum order quantities (MOQ)?

Just one!but the price will decrease with larger quantities.  Why?

Because 1. A larger quantity will reduce the waste in the production process. 2. We can adopt different printing methods depending on your quantity.

We offer two printing options: digital printing and plate printing. Digital printing is ideal for small batches and frequent design updates, while plate printing is best for large volume orders (typically 5000+ pieces).

We’ll recommend the most cost-effective method based on your packaging needs.

What does Pouching do to ensure customers experience?

At Pouching, our goal is to make customizing flexible packaging as smooth and hassle-free as possible. Just share your artwork and requirements with us, and our team will get in touch quickly to confirm the details.

Don’t worry—our packaging pros are always here to answer any questions or address any concerns you might have along the way.

What printing options do you offer?

We offer two printing options: digital printing and plate printing.

Digital printing is ideal for small batches and frequent design updates, while plate printing is best for large volume orders (typically 5000+ pieces).

We’ll recommend the most cost-effective method based on your packaging needs.

What are the advantages of these two printing methods?

Advantages of digital printing:

  • No minimums
  • No plate fees
  • Fast turnaround
  • Suitable for variable data printing
  • Cost-effective for small quantities

Advantages of plate printing:

  • Lower cost for large volume production
  • Wider material compatibility
  • Richer metallic and special effects
  • Longer print run durability

Conclusion: If your order quantity is relatively small (normally ≤5000) or if your packaging requires frequent design changes, then the best printing solution is digital printing. If your order quantity is large and there is no need for design changes, then plate printing will save you more costs.

Sure! You’ll get a digital proof once your order is placed.

lf you need a physical proof, you can order just 1 (sample order) to check all the packaging details

Of course. Tell us about your requirements for the packaging you need, and we will provide samples that meet your specifications.

We work with brands of all scales, whether you are a startup company or an established enterprise.

Products

What types of pouches do you offer?

We provide over 50 different types of pouches. Some of the commonly used pouch types include:

  • Stand-up pouches
  • Flat pouches
  • Zipper pouches
  • Window Pouches
  • Spout pouches
  • Vacuum pouches
  • Shaped pouches
  • Gusseted pouches
  • Quad seal pouches
  • Paper Pouches
  • Rollstocks
What customization options do you offer?

Pouching provides a comprehensive range of customization options. Here are some common customization options we offer:

  • Material – high barrier / puncture-resistant / retort / freezer-grade / recyclable / biodegradable
  • Finish – gloss / matte / metallized / spot embellishments
  • Zipper – single-track / double-track / easy-tear / child-resistant / press-lock / powder zipper
  • Tear Notch – classic notch / pre-cut line / laser score
  • Hanging Hole – round / euro hole
  • Accessories – degassing valves / two-way humidity control fiber / tin-ties / handles / spouts
  • Special Effects – skin touch / glow ink / holographic / foil stamping
How should I choose the material structure for my pouch?

We will show you the display effects of different sample bags, so you can choose the option that suits you best.

If you already have a selected sample pouch, you can send it to us for analysis of the pouch’s structure.

How do I know if your bags are suitable for my product?

Just tell us about your product’s features and performance requirements, and we’ll offer you a suitable solution. Here are some typical bag performance requirements:

  • Child-resistant
  • High-barrier
  • Anti-static
  • Heat resistance
  • Puncture resistance
  • Chemical resistance
  • Moisture resistance
  • Recyclability and sustainability
What size is the best for my products?

Choosing the right size is a highly subjective matter. You not only need to consider whether the pouch can accommodate your product but also how your product will look in the pouch and whether your distributors have any specific requirements.

If you’re unsure about the size, we recommend referencing your competitors’ packaging solutions or ordering a sample pouch.

I have no idea about the thickness, finish, color, structure, etc., of the bags I need. Can you help me choose?

Don’t worry, our packaging expert in your industry will recommend suitable packaging based on your product and send you videos of similar bags, so you can get a more intuitive feel.

Do you offer recyclable or compostable options?

Yes, we offer single-material recyclable pouches (with optional high-barrier and easy-tear features) and compostable pouches.

Feel free to contact us to find out how we can help you with sustainability.

Do you have a price list?

Custom soft packaging doesn’t have a price list because costs vary based on size, material, design, order quantity, etc. 

Feel free to contact us for your packaging idea.

Artwork

What file formats do you accept?

We accept PDF (with a minimum resolution of 300 dpi) and Adobe Illustrator (.ai) files, with .ai format preferred.

Can you print Pantone colors?

Yes, we support Pantone colors—not just for plate printing, but also for digital printing. At Pouching, we’ve pioneered a color-matching service that ensures your printed colors closely match Pantone standards.

Do you provide dielines?

Yes, you can get dielines by providing your bag design, type, and size.

Should my file be in RGB or CMYK?

Please set your file to CMYK, which is the standard color model for professional printing, ensuring accurate and consistent color reproduction.

They are never exactly the same. Digital proofs show up on screens in RGB format, while physical proofs are printed using CMYK colors. Because of these different methods, digital proofs can’t perfectly match the physical ones. Plus, the type of finish and materials can change how the final print looks.

For instance, the same color will look more vibrant and saturated with a glossy finish, but softer and lighter with a matte finish. These differences just can’t be captured by digital proofs.

Converting text to outlines is a smart move to ensure that your text looks the same no matter where it’s viewed or printed.

When you convert text to outlines, you don’t have to worry about whether the right fonts are installed on every computer or device. It eliminates any font-related issues or substitutions that could mess up your design. 

Yes, you can make final modifications before the artwork is approved. Once the artwork is approved, your pouch will go into production. At this point, changes may incur additional costs and extend your delivery time. 

Order

How quickly can you ship your bags?

We’re the fastest pouch maker in the industry. For most orders, our turaround time is 5-15 business days from artwork approval and order placement. This can vary a bit depending on pouch style and quantity.

What is your order process?

We make it very simple:

  • Get a Quick Quote
  • Decide On Details
  • Place Your Order

Please don’t hesitate to reach out to us if you have any questions throughout the ordering process. We are available to assist you at any stage.

How to deal with defective bags?

If you encounter any issues with the bags within one year, please feel free to contact us for a free replacement. For any other concerns, please reach out to us for assistance at any time.

What are your quantity tolerances?

Typically within 10%. If you have higher requirements, please contact us.

What are your terms of payments?

For the stock: 100% payment before shipment.

For custom orders: 70% payment upon placing the order, and the remaining 30% payment before shipment.

Which payment methods do you accept?

We offer two convenient payment options: credit card transfer and PayPal. You can choose the method that works best for you.

What shipping options do you offer?

We understand you don’t want to spend too much time on shipping, so we offer multiple logistics options including DHL, FedEx, USPS, dedicated shipping lines, etc.

The time for each method vary based on the destination, but rest assured, we’ll confirm the shipping method with you before you place your order. The entire ordering process will be transparent for you.

Are shipping costs included in my custom bag price?

Yes, our quotation already includes shipping costs. For urgent orders, we offer expedited shipping services which may incur additional charges.

But rest assured, we will confirm the shipping method with you before you place your order. The entire ordering process will be transparent for you.

Are there any hidden costs or additonal costs?

Our quotation is the final price, and there are no additional hidden charges.

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