FAQs
Generals
We do not have a minimum order quantity, but if you are not sure where to start, we recommend starting with 200 pieces.
Yes, Pouching offers flexible sample options to support your needs at different stages of customization:
Free digital proof (to confirm design and printing details)
Similar pouches to your custom design (to evaluate printing and workmanship)
Unlaminated printed film (to check print quality)
Laminated film (to confirm final color)
Finished pouches (to assess overall quality and appearance)
For more information about our sample offerings and policies, please visit our Sample Page.
Absolutely! We’re proud to support small businesses and startups.
We provide:
Low minimum order quantities to get you started easily
Free design templates to simplify your workflow
Personalized support from concept to production
Fast turnaround times to help you launch quickly
Custom branding options to make your products stand out
No matter your stage, we make custom printing simple, affordable, and professional.
The shipping methods we provide include express, air and sea.
We also support various delivery terms, including FOB, CIF, DDP, DDU and more, for small and medium-sized businesses, we can provide door-to-door delivery services, making your custom packaging experience as easy and convenient as online shopping.
We offer two printing options: digital printing and rotogravure printing.
Digital printing is ideal for small batches and frequent design updates, while rotogravure printing is best for large volume orders (typically 5000+ pieces).
We’ll recommend the most cost-effective method based on your packaging needs.
To learn more about the differences between rotogravure and digital printing, feel free to check our blog: Rotogravure VS Digital Printing, Which One is better for your product?
Advantages of digital printing:
- No minimums
- No plate fees
- Fast turnaround
- Suitable for variable data printing
- Cost-effective for small quantities
Advantages of rotogravure printing:
- Lower cost for large volume production
- Wider material compatibility
- Richer metallic and special effects
- Longer print run durability
Conclusion: If your order quantity is relatively small (normally ≤5000-10,000) or if your packaging requires frequent design changes, then the best printing solution is digital printing. If your order quantity is large and there is no need for design changes, then rotogravure printing will save you more costs.
To learn more about the differences between rotogravure and digital printing, feel free to check our blog: Rotogravure VS Digital Printing, Which One is better for your product?
Yes, we can send printed products in unbranded boxes upon request.
Yes sure. Additional discounts are available for qualified distributors and long-term partners.
Products
We provide all types of flexible packaging bags. Some of the commonly used pouch types include:
- Stand-up pouches
- Flat pouches
- Zipper pouches
- Window Pouches
- Spout pouches
- Vacuum pouches
- Shaped pouches
- Gusseted pouches
- Quad seal pouches
- Paper Pouches
- Pillow pouches
We have prepared video demonstrations for all our flexible packaging customization options. Please feel free to check them out.
Pouching provides a comprehensive range of customization options. Here are some common customization options we offer:
- Material – high barrier / puncture-resistant / retort / freezer-grade / recyclable / biodegradable
- Finish – gloss / matte / metallized / spot embellishments
- Zipper – single-track / double-track / easy-tear / child-resistant / press-lock / powder zipper
- Tear Notch – classic notch / pre-cut line / laser score
- Hanging Hole – round / euro hole
- Accessories – degassing valves / two-way humidity control fiber / tin-ties / handles / spouts
- Special Effects – skin touch / glow ink / holographic / foil stamping
We have prepared video demonstrations for all our flexible packaging customization options. Please feel free to check them out.
We will show you the display effects of different sample bags, so you can choose the option that suits you best.
If you already have a selected sample pouch, you can send it to us for analysis of the pouch’s structure.
Just tell us about your product’s features and performance requirements, and we’ll offer you a suitable solution. Here are some typical bag performance requirements:
- Child-resistant
- High-barrier
- Anti-static
- Heat resistance
- Puncture resistance
- Chemical resistance
- Moisture resistance
- Recyclability and sustainability
If you want a complete walkthrough of the entire flexible packaging customization process, we’ve prepared this guide for you: Custom Flexible Packaging: The Definitive Guide
Foil stamping is a premium finishing option that adds a touch of luxury to your printed packaging.
We can apply rose, holographic, silver, light gold, or dark gold foil to specific areas of your design, enhancing visual impact and creating a striking, tactile finish that stands out.
Want to add a metallic shine to your packaging? Check out our article: 3 Metallic Effects in Flexible Packaging: Show-Through vs. Foil Stamping vs. Metallic Ink
Spot UV is a finishing technique that applies a high-gloss UV coating to specific areas of your design for added contrast.
To use this effect, please indicate the specific areas in your artwork file by placing them on a separate layer.
White Layer, or white ink, is a special printing layer used on soft packaging to create opaque areas or enhance colors on transparent or metallic materials.
By adding a white layer beneath or on top of your design, your colors appear more vibrant and stand out, ensuring your artwork looks exactly as intended on the final packaging.
The flexible packaging material is food-grade and has passed multiple safety and compliance tests, including FDA, RoHS, REACH, and Regulation (EC) No 1935/2004.
Choosing the right packaging size depends on several factors, including product volume, product appearance, and distributor requirements. The pouch should not only fit your product properly but also present it well on shelf.
If you are unsure about the size, there is no need to worry. Our team has extensive experience across a wide range of products and can recommend standard, commonly used sizes for your application. You may also refer to similar products on the market or order a sample pouch to ensure the best fit.
Artwork
You can refer to our Artwork Specifications for detailed requirements. This guide explains all technical standards your file needs to meet before production.
Once everything is confirmed, we will also provide a digital print proof for your final approval before production begins.
We accept artwork in print-ready PDF (PDF/X-1a preferred) or Adobe Illustrator (AI) format.
For Illustrator files, please ensure:
- All fonts are converted to outlines
- All images are embedded
- The file is set in CMYK color mode
- 3mm bleed is included
Yes, Pantone color printing is fully supported for rotogravure (gravure) printing, where spot colors can be accurately produced based on Pantone standards.
For digital printing, we do not use direct Pantone spot inks. Instead, we follow the GMI color management standard and advanced color profiling systems to closely simulate Pantone colors as much as possible.
This ensures high visual consistency, although slight variations may occur due to the nature of digital process printing.
Yes, you can download suitable dielines from our Template Dielines page based on your bag type and size.
Alternatively, you may directly provide your bag specifications, and we will generate a custom dieline for you within 12 hours.
A print proof allows you to see a print-ready version of your file before we print it. It shows any technical issues in your design and includes recommendations from our prepress team on how to make your artwork file ready for printing.
Once your order is placed, a proof will be sent to you by email. Please review it carefully, as you will need to either ACCEPT or REJECT the proof.
If we do not receive your response within 12 hours, your order will automatically move forward to production.
Please set your file to CMYK, which is the standard color model for professional printing, ensuring accurate and consistent color reproduction.
Printed colors cannot perfectly match what you see on screen because printing is based on the CMYK color model, while screens display colors using RGB. These two systems work in fundamentally different ways, so a 100% exact match is not possible.
If you are using a screen as a color reference, we recommend viewing your artwork on an iPad for better accuracy.
Please also note that packaging material and surface finish (such as matte, gloss, or soft-touch) will affect the final printed color appearance.
If you have strict color requirements, we recommend providing a Pantone color reference, a physical sample, or ideally requesting a custom sample pouch for the most accurate color verification before mass production.
Of course you can. You can upload multiple designs in one order if the designs are the same size.
If the designs are different sizes, you will need to place multiple orders separately.
Yes, you can download suitable dielines from our Template Dielines page based on your bag type and size.
Converting text to outlines is a smart move to ensure that your text looks the same no matter where it’s viewed or printed.
When you convert text to outlines, you don’t have to worry about whether the right fonts are installed on every computer or device. It eliminates any font-related issues or substitutions that could mess up your design.
Yes, you can make final modifications before the artwork is approved.
Once the artwork is approved, your pouch will go into production. At this point, changes may incur additional costs and extend your delivery time.
Order
Our standard turnaround time is typically 3–14 business days, depending on the size and complexity of your order.
Please note that we only begin processing your order once all of the following conditions are met:
- Print-ready artwork has been uploaded
- Payment has been received
- The print proof has been approved by you
For custom print orders where a physical (hard copy) proof is requested, we’ll need the signed proof returned to POUCHING PACKAGING by the specified cutoff date before production can start
Yes, you can change your order as long as you haven’t approved your design proof.
To make changes, please contact our Customer Service team via WhatsApp at +8615811820225 or email us at [email protected] with your order modification request.
Delivery time depends on the shipping method you choose, including air freight, sea freight, express shipping, or dedicated shipping lines, as well as your delivery address. Please contact us for accurate shipping lead times.
The shipping methods we provide include express, air and sea.
We also support various delivery terms, including FOB, CIF, DDP, DDU and more, for small and medium-sized businesses, we can provide door-to-door delivery services, making your custom packaging experience as easy and convenient as online shopping.
Shipping fees are based on the weight of the packages, your destination, and your chosen shipping method.
Yes, weekends and public holidays can impact production and delivery schedules. Our standard business days are Monday to Friday, excluding national holidays.
If your order is placed around a holiday, please allow extra time for production. For time-sensitive orders, we recommend planning ahead to avoid delays.
Shipping costs are listed separately in your quote, so you can flexibly choose your preferred shipping method.
Once we confirm that it is our fault, we’ll promptly arrange to reprint and reship your order at no extra cost.
If you encounter any issues with the bags within one year, please feel free to contact us for a free replacement.
For the stock: 100% payment before shipment.
For custom orders: 50% payment upon placing the order, and the remaining 50% payment before shipment.
Our business hours are Monday to Friday, 9:00 AM – 6:00 PM (GMT+8).
We strive to respond to all inquiries within 12 hours on business days. Messages received on weekends or holidays will be addressed on the next working day.
For urgent requests, we’ll do our best to assist customers across different time zones.
We offer two convenient payment options: T/T (bank transfer) and PayPal. You can choose the method that works best for you.
Our quotation is the final price, and there are no additional hidden charges.
Typically within 10%. If you have higher requirements, please contact us.